What is the role of a public adjuster?

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The role of a public adjuster primarily revolves around representing the insured in claim settlements. Public adjusters are licensed professionals who assist policyholders in preparing, presenting, and negotiating their insurance claims. Their main objective is to ensure that the insured receives the maximum compensation to which they are entitled under their insurance policy.

Unlike agents who may represent the insurance company and sell policies, public adjusters work exclusively for the policyholders, advocating for their best interests during the claims process. They possess expertise in interpreting insurance policies and understanding the intricacies involved in claim settlements, which allows them to effectively manage the claim to ensure fair treatment for the insured.

While public adjusters play a valuable role in the claims process, they do not engage in negotiating premiums, providing legal counsel, or selling insurance policies. Their focus is solely on advocating for the policyholder’s claim and ensuring that all damages or losses are adequately accounted for and compensated by the insurance company.

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